Privacy Policy

1. Information We Collect

When you interact with FRWD, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
• Account Information: Username, password, and order history if you create an account.
• Usage Data: IP address, browser type, device information, and website interactions.
• Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders, including shipping and payment processing.
• Provide customer support and respond to inquiries.
• Send updates, promotions, and marketing communications (you can opt out anytime).
• Improve website functionality, security, and user experience.
• Comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, so we encourage you to keep your login credentials confidential.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment processors, shipping partners, and marketing platforms that help us operate FRWD.
• Legal Authorities: If required by law, fraud prevention, or to protect our rights.

5. Your Rights & Choices

• Access & Update: You can access and update your personal information in your account settings.
• Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link.
• Delete Data: You may request data deletion by contacting us.

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience and personalize content. You can manage cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

Email: management@frwd-lb.com